Contact Us

The x555 Game team is committed to providing reliable assistance and prompt communication for every User. The Company believes that strong support and transparency are essential elements of a trusted and successful gaming platform. Users can contact the official support team for inquiries related to registration, account verification, deposits, withdrawals, gameplay issues, referral rewards, or general guidance.

The support department prioritizes fast response times and proper resolutions in order to maintain a smooth and secure user experience. Every request is handled with professionalism and confidentiality.

Support Channels

  1. Email Support
    Users can reach the team through the official support email for any technical or financial concerns:
    support@x555game.cloud
  2. In App Support
    The application includes a dedicated help menu where Users can submit messages directly to the support team. This feature is recommended for quicker handling of issues related to game sessions or account activities.
  3. Live Chat Assistance
    A real time chat option is available within working hours to provide instant responses to common questions or minor troubleshooting.
  4. Social Media Help Desk
    Users can also follow and contact x555 Game through its verified social media accounts, where announcements and updates are shared regularly. Social teams respond to queries received through official channels only.

Customer Service Hours

Support agents are available during the following hours to ensure timely guidance:
Monday to Sunday: 9:00 AM to 11:00 PM (PKT)
Requests submitted after working hours are attended to on the next business day.

Response Time Commitment

The Company aims to respond within the following time frames:
General queries: 12 to 24 hours
Payment issues: 6 to 12 hours
Urgent technical concerns: Immediate attention during active hours

Important Guidelines

For quicker assistance, Users are advised to provide the following information in their messages:
• Registered phone number or email
• Description of the issue
• Screenshot or transaction ID if relevant
• Platform version and type of device

The Company strictly prohibits communication through unverified channels, personal contact numbers, or third party agents. This policy protects Users from scams, impersonators, and inaccurate information.

Feedback and Suggestions

x555 Game values the opinions of its Users. Suggestions regarding new games, system improvements, or user experience enhancements are always welcomed. This feedback helps the platform grow and deliver greater value to the gaming community.

Report a Problem

Users can report any misuse, cheating, or suspicious behavior noticed on the platform. The team will immediately investigate such reports and take necessary action to maintain fair gameplay for everyone.

The commitment of x555 Game is to provide a safe, friendly, and rewarding environment for skilled players across Pakistan. The support team is always available to assist and guide Users every step of the way.